Build your world class Contact Center with
AMEYO Contact Center Software
Power up your Inbound and Outbound customer interactions with a flexible IP-based all-in-one contact center technology that helps you innovate and deliver awesome multi-channel customer experiences. 
 
Setup your trial now and get a FREE consultation on Customer Engagement best practices for your business. 

Trusted by over 1600 companies across 60 countries

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INTEGRATION

Out of box integrations with existing implementations like Salesforce, Freshdesk, Zendesk, Zoho, and more will get you up and running in no time.

TECHNOLOGY

Implement an end-to-end software based contact center technology as compared to the traditional solutions that leverage on hardware or acquired legacy systems.

CUSTOMIZE

Create a customized solution that works according to your business rules allowing you to gain a competitive edge to your customer experience.

ON-PREMISE, CLOUD, OR HYBRID

Whatever your business needs, Ameyo can deliver. Ameyo solution can be deployed on-premise, on cloud, or in a hybrid model to maximize business efficiency.

Feature Rich Solution

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Self Service

Ameyo self-service seamlessly connects multiple channels of communication, enhancing the customer experience across service delivery, by presenting customer context in their choice of channel from the assistance of other touch-points.

Intelligent Call Routing

Ameyo Intelligent Routing allows businesses to drive customer experience and operational efficiency by assigning each customer to the most skilled and available agent best suited for the interaction.

Proactive Outbound

Ameyo Proactive Outbound is equipped with capabilities that power multi-channel campaigns with a combination of predictive dialer, power dialer, and Ameyo PACE. 

Omnichannel Support

With Ameyo, customer context is continuously maintained and updated, across transfer between different agents and service escalations enabling seamless conversations and a better experience throughout customer journey.

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Integrated CRM

Ameyo CRM simplifies agent-customer interaction and helps businesses increase productivity through increased cross-selling, service customization, and customer retention.

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Workforce Management

Ameyo provides the supervisors with tailored dashboards to have a clear view of their contact center KPIs leading to better workforce scheduling & forecasting in order to deliver highest level of customer service.

Customer Speak

With increasing cost pressures in the industry, Ameyo advantage enables us to keep our technology costs low. At the same time, the ease with which we get our process flows implemented or modified on the same platform extends our capabilities to address previously untapped markets"

Aspire
Debashis Singh, VP (Enterprise Technology) MphasiS